Frequently Asked Questions
Everything you need to know about lighting up your smart home.
What shipping methods do you offer and how long does it take?
We offer standard and expedited shipping globally. Standard shipping typically takes 5-10 business days, while expedited shipping arrives within 2-4 business days depending on your location.
Are Yeelight products compatible with my smart home ecosystem?
Yes, most Yeelight products are fully compatible with major platforms including Apple HomeKit, Google Assistant, Amazon Alexa, and Samsung SmartThings for seamless voice and app control.
What is your return policy for damaged or unsatisfactory items?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase or if the item arrives damaged, you can return it within 30 days for a full refund or exchange.
Do I need a separate hub to use Yeelight smart bulbs?
Most Yeelight smart bulbs connect directly to your home Wi-Fi network and do not require a separate hub or gateway to function.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How long is the warranty period for Yeelight hardware?
All Yeelight hardware products come with a standard 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.